FAQ

Ordering

How do I view the status of my order? 

You will receive notification emails as the status of your order changes. The emails will indicate when we receive your order, when the order is being processed and once the order ships. 

When will I be charged for my order?

You will be charged as soon as you place your order. 

How do I cancel or modify my order? 

You may attempt to modify or cancel your order before it is shipped by contacting our Customer Service team immediately at hello@wellnessupplement.com Please include your order number and the information used to make the purchase. To avoid changes or cancellations, we encourage you to carefully review your cart before submitting your order.

Do I need an account to place an order?

We recommend an account be made before placing an order as most of our communication regarding your order occurs via email, however, a guest account could also be used.

What Payment Methods do you accept?

Credit cards accepted are Visa, MasterCard, Visa Debit, Discover, Master Debit, Amex,  Apple Pay/Google Pay.

Shipping

Where do you ship?

Currently we only ship within the United States. 

How long will my order take to arrive?

Please allow 1-3 business days for Wellness Supplement to pick, pack and prepare your order. Once your package has been shipped, a shipping confirmation email will be sent. Once your order leaves our warehouse the estimated delivery time is based on the delivery location, refer to your tracking link. 

How do I track my order? 

As soon as your order ships, we will notify you by email and provide you with the tracking information for your package. You can use the tracking number to stay up to date on the status of your delivery. 

General

Medical Advice? 

We cannot recommend any specific products for a medical condition or disease. Please consult with your doctor or health care provider for any recommendations. 

How can I get in contact with someone at Wellness Supplement? 

Please feel free to reach out to our customer care team by email or phone.

Email – hello@wellnessupplement.com
Phone – 443-251-9366